Frequently Asked Questions
Yes. Our digital voice and SMS assistants operate completely uninterrupted, 24 hours a day, 7 days a week, 365 days a year. Your subscription provides flat-rate, unlimited conversational capacity, meaning your business remains entirely available to capture revenue after-hours, over weekends, and on holidays with zero usage-based penalties.
Standard engineering takes approximately 7–14 days. This timeline ensures we carefully configure your specific corporate knowledge base, test conversational pacing, align calendar protocols, and execute rigorous quality assurance simulations before your digital employee officially goes live.
Yes. Our systems are engineered to integrate seamlessly with standard enterprise applications and modern calendar platforms via secure APIs. We align our automation layers directly with your current scheduling environment to eliminate human data entry and keep your daily workflow perfectly intact.
We maintain strict adherence to data protection standards, including GDPR. All integrations communicate exclusively through secure, encrypted API connections. Sensitive client data is processed with extreme responsibility, ensuring that your enterprise security, privacy protocols, and customer trust are protected at every touchpoint.
Every deployment comes with continuous infrastructure monitoring and active technical support. Our team handles all background optimization, connectivity updates, and system refinement to ensure your conversational agents remain operating at peak intelligence and human-fidelity performance.
Yes, seamlessly. Unlike a traditional front desk limited by physical phone lines or staff headcount, our digital infrastructure is engineered to process up to 200 concurrent phone calls and text conversations simultaneously. This massive operational bandwidth ensures your clients never experience hold times, busy signals, or delayed responses, even during peak traffic spikes.