AURUM SPACE – PRIVACY POLICY (GDPR)

Effective Date: February 13, 2026
Data Controller: AURUM SPACE EOOD, Sofia, Bulgaria

1. Data Collection

To provide our AI Agent services, we may collect:

Professional Data: Name, business email, phone number.

Business Information: Information provided for AI configuration.

Conversation Data: Audio recordings and transcripts of AI-handled interactions.

2. Data Usage

Data is used solely to configure, operate, and improve the AI Agent service.

Access to transcripts is restricted to authorized personnel for service monitoring and performance improvement.

3. Third-Party Processors

We use GDPR-compliant infrastructure providers, including:

AI Model Providers (e.g., OpenAI)

Telephony Providers (e.g., Twilio)

Payment Processors (e.g., Stripe)

4. Your Rights

Under GDPR, you have the right to request access, correction, or deletion of your data.

Contact: [email protected]