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Terms & Conditions

Last Updated: [Date]

1. Introduction

Welcome to AURUM SPACE. These Terms & Conditions (the "Terms") govern your access to and use of our website and services, including all plans and packages offered by AURUM SPACE. By using our website or purchasing any of our services, you agree to be bound by these Terms. If you do not agree, you may not access or use our services.

2. Services Provided

AURUM SPACE provides custom web design, AI solutions, and business automations on a managed, subscription basis. Our services are offered through various plans, each with a specific scope, features, and delivery timeline as detailed on our website.

3. Payment and Billing

Monthly Fees: All plans are billed on a monthly, recurring basis. By purchasing a plan, you authorize AURUM SPACE to charge your designated payment method for the agreed-upon monthly fee.

Upfront Costs: Our website plans include the initial website build with no upfront payment for design and development.

Additional Services: Services such as the Website Visual Refresh or add-ons incur a separate, one-time fee as specified.

Pricing Changes: AURUM SPACE reserves the right to change plan pricing. We will provide a minimum of 30 days' notice of any changes to your subscription fee.

Payment Disputes: All payments are final. Any payment disputes will be handled as per our billing policy.

4. Minimum Contract Duration & Cancellation

Minimum Commitment: Our website plans have a minimum initial commitment of 6 months. This period is required to cover the costs of the custom website build and foundational setup.

Cancellation: After the initial 6-month period, you may cancel your subscription at any time. We require a minimum of 30 days' written notice for all cancellations.

Early Termination: If you cancel your website plan before the 6-month minimum commitment is met, you may be subject to an early termination fee equivalent to the remaining monthly fees for the minimum term.

Standalone Services: Standalone AI & Automation services do not have a minimum commitment (unless specified) and can be canceled at any time, effective at the end of the current billing cycle.

5. Intellectual Property

Client Ownership: Upon completion of your website and full payment of all associated fees, you own all rights to your website's final design, content, and branding.

AURUM SPACE Ownership: You acknowledge that AURUM SPACE retains ownership of the underlying software, AI models, custom code, and automation workflows developed and deployed as part of the service. We grant you a non-exclusive license to use these technologies as part of your active subscription.

Promotional Rights: AURUM SPACE reserves the right to use your website, and/or a description of the services provided, in our portfolio for promotional purposes.

6. Client Responsibilities

Content Provision: You are responsible for providing all necessary content, images, and information required for your website and for the training and functionality of your AI agent and automations. Failure to provide content in a timely manner may result in project delays.

Accuracy of Information: You warrant that all information you provide is accurate and that you have the necessary rights to use all provided content and intellectual property.

7. Limitation of Liability

AURUM SPACE shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services. Our liability is limited to the fees you have paid for the service in question. We are not responsible for website downtime, data loss, or security breaches that are a result of third-party hosting, platform providers, or your own actions.

8. Confidentiality and Data Privacy

We are committed to protecting your data. All personal and business information you provide will be handled in accordance with our [Link to Privacy Policy].

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Bulgaria. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Bulgaria.

10. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at: [email protected].